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Customer Feedback

By April 6, 2016August 28th, 2018No Comments

It’s always a pleasure to receive feedback from our customers:


I just wanted to e-mail you following an evening meal I had at The Earl of March on Monday evening. I don’t think I have written a feedback e-mail for years and years so it must have been memorable!

I was with my wife and three sons (11,10 and 8) and wanted a pub meal at the end of a day exploring the South Downs before coming home to Fulham, London. We stopped off with no plans and – as ever – having no idea what to expect. Pubs can so often divide into two camps – a drinking pub with poor food or a bit of a gastro pub with no ‘pub’ atmosphere and one where kids would definitely be out of place. I see too many of the latter and try to avoid the former, when my wife’s in tow!

It was quiet when we arrived and I thought we had arrived at more of a restaurant and it may not have worked with our kids. Instead, we were instantly warmly welcomed and shown to a table at the bar for a drink or two whilst our table was prepared. Menus were swiftly bought – a kid’s menu, a set menu, a la carte AND a specials board. Since this was a stop off on the way home, I didn’t want to spend a fortune or be there for hours but, equally, wanted some good food in proper, rural surroundings. And that is exactly what we got.

Service from the Head Waiter (perhaps owner or general manager?), barman and waitress was all superb and friendly. Great not to be rushed to order and enjoy a couple of drinks in the bar before being taken over to the restaurant table. The food was superb and, I thought, exceptional value for money. We enjoyed an excellent large glass of wine – sadly no more since we were driving.

One of the normal niggles with kids is their never ending demand for ketchup which always comes in minuscule quantities. We had to keep asking for more but those requests were handled with efficiency and a smile.

I don’t really know what else to say but thanks. A real find. Whilst a Londoner through and through, it is a stop at an establishment like yours that makes me realise what I am missing!

I have no idea if/when I will go down your way again but will certainly always make a point of visiting if I do. I recommend the excellent Singleton Open Air Museum to lots of friends and, in future, will include a recommendation to the Earl of March to ensure they have a great day!

Keep up the good work. Please give my thanks to your kitchen team and all the staff.